Administrator/Scheduler - Plympton

So you’re an organisation expert wanting to take your career to the next level? Our Administrator/Scheduler role could be perfect for you.  

As an Administrator/Scheduler at Specsavers, you’ll play a key role in supporting our business. You’ll ensure all administration and clinic scheduling for our Home Visits Audiology team is completed as effectively and efficiently as possible, while always putting our customers first. You’ll be part of a supportive team delivering care to people who are unable to visit our stores, meaning you’ll make a real difference every day. 

Duties of this role include answering incoming calls and making outgoing calls, planning clinics and booking appointments for our Home Visits Audiology team, and ensuring customer records are kept up to date.

This is a busy role, so our ideal candidate will have current or previous audiology knowledge, the ability to work at pace and manage a busy workload, excellent attention to detail, a professional telephone manner, and strong prioritisation skills.

There will also be the opportunity to upskill within the role by carrying out hearing aid repairs, offering excellent progression opportunities.

Our business  

Our office is based in Plympton, PL7 and has parking available on site. The office is also easily accessible by bus.

Our team  

We have a wonderful team of experienced and dedicated people ready and waiting for you to meet.   

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary: £27,000 per annum
• Monday to Friday - 9am-5.30pm - NO weekend or bank holiday working!
• 20 days annual leave plus 8 bank holidays per annum
• Enjoy an additional paid day off on your birthday to celebrate you!
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enhanced family leave and company sick pay

What we’re looking for? 

• Excellent telephone manner and the ability to work at pace and as part of a team
• Strong administrations skills and ideally previous appointment scheduling experience
• Ideally someone with current or previous knowledge/experience of Audiology

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. 

We anticipate a high level of interest in this role, so this vacancy may close prior to the advertised end date.

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