Pre-screener
Date: 22 Jul 2025
Location: Mold, Wales, GB, CH7 1AZ
Company: Specsavers
Optical Pre-Screener
Specsavers Mold
At Specsavers, our Optical Pre-screeners are the support pillar of the shop floor.
The main aim of this role is to ensure that all customers who are visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit. As the first point of contact for each patient, your role is essential to uphold the efficient running of the clinic and guarantee the best customer experience.
Some of the key tasks required include:
- Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
- Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
- Keep waiting times to a minimum & manage handover
- Assist with spectacle collections
- Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.
You’ll need to be well-organised, approachable and great in a team, understanding the flexibility required to meet the changing needs of the store. Previous optical experience is not essential for this role, but it may be beneficial to your application.
What’s on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy.
These include:
- Salary £10.20 - £12.41 per hour (depending on age)
- Working hours Part 37.5 (must be available to work weekends)
- Benefits
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.
If you are interested, please click Apply as this vacancy will close once we have filled all available places.