Trainee Clinical Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Clinical Assistant role could be perfect for you.  

As a Trainee Clinical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores

You will assist our customers by undertaking pre-checks, using our screening machines, making appointments, checking customers details, offering frame advise and dealing with enquiries - please don't worry if this sounds a little daunting, full training will be provided, but if you have optics experience that's great too!

Our business  

Based at 44-48 High Street, Inverness, Highland, IV1 1JE  our store is a busy and vibrant place to be with great access via train and bus, and a funded parking permit after 6 months continuous service. Our store has 7 test rooms and offers Audiology care too!

Our team  

We have a wonderful team of 35 dedicated people in our store ready and waiting for you to meet.  We are a sociable bunch and get together at least 3 times a year for fully funded team events! 

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Up to £12.91ph with excellent bonus scheme
• Full time (37.5 hours)  weekend hours form part of these hours
• Your birthday off in additon to standard annual leave
• Free parking after 6 months
• Subscription to Headsapce App to support your mental health
• Access to WeCare - our healthcare support provision
• We will auto-enrol you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Clinical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A friendly and professional demeanour 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Checked all the boxes? This job will close when it's filled, so don't delay, apply today! 

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