Customer Service Advisor (Weekends only) - Haywards Heath, West Sussex

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place.  

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. 

Our store

Our Haywards Heath store sits in the heart of a vibrant shopping hub, surrounded by a wide mix of well‑loved retailers, cafés, and local businesses, many of which are located within The Orchards Shopping Centre. The area offers a lively and welcoming atmosphere, making it a great place for both customers and colleagues. The store has its own car park, though spaces are limited. Public transport links are excellent, with regular trains connecting Haywards Heath to surrounding towns, alongside reliable local and regional bus services offering easy access for commuters.

Our team

The Haywards Heath store is supported by a team of 18 dedicated colleagues who bring a great blend of experience, energy, and customer‑focused commitment to their roles. They work closely together to create a positive, supportive, and friendly atmosphere, ensuring customers feel welcomed and well looked after. With strong teamwork and a shared pride in delivering excellent service, the team plays a vital part in making the store an enjoyable place to both work and shop.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Up to £12.91ph
• Part Time - Weekends only - Saturdays essential, with optional Sundays available if desired
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for? 

Some of the responsibilities of this role include: 

• Welcoming customers into store 
• Booking in eye tests 
• Pre-screening patients 
• Providing style advice 
• Measuring frames 
• Taking phone call 

Find out more 

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.  

Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!