Trainee Optical Assistant - Cranleigh, Surrey

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.  

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. 

Our store

Join our friendly team at Specsavers Cranleigh, located in the heart of a vibrant high street. Our store offers comprehensive eye and hearing care in a modern, welcoming environment, supported by a team that values development and exceptional customer service.

Cranleigh is well-connected, with regular bus services to Guildford and Horsham, and easy access by car from surrounding villages. There’s convenient parking nearby, including Village Way and Stocklund Square car parks, both just a short walk from the store. Outside of work, you’ll enjoy cosy cafés, independent shops, and a thriving Arts Centre, plus green spaces like Knowle Park and the Downs Link for walking and cycling. With great local amenities, transport links, and a strong sense of community, it’s the perfect place to grow your career. 

Our team  

We have a fantastic team of dedicated, friendly professionals who are passionate about delivering outstanding care. Collaboration and support are at the heart of what we do, and you’ll feel part of the family from day one. We love to celebrate success and regularly get together for team socials, making Cranleigh not just a great place to work, but a great place to belong.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Up to £26,000 (depending on age)
• 40 hours per week (to include working every other Saturday)
• Bonus if store targets are met
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: 

• Previous experience in a fast-paced customer service environment 
• Experience in optics or Audiology business 
• Basic knowledge/experience of optical and/or Audiology terminology.  

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!

Just to let you know, you may be invited to complete a few pre-recorded questions as part of your application for this role. Nothing to worry about, we think it’ll give you a great chance to showcase your personality and passion for Specsavers.