Clinical Performance Consultant Optometry

Love Optometry? Want to make a real clinical impact? Join the Professional Advancement team in Finland 

As a Clinical Performance Consultant at Specsavers, you’ll connect with optometrists across the country, dive into the heart of clinical excellence, and help raise the bar for eye care - store by store, day by day.

Your role

As our Clinical Performance Consultant (CPC), you'll be part of a team working continuously with implementation of improvements in the clinical area for Specsavers store partners and their team(s).

Your primary tasks and responsibilities include, but not be limited to: 

• Work with Specsavers store partners and their teams to implement change and improvements in the clinical journey
• Work with Specsavers store partners and Regional Relationship Managers to enhance daily clinical operation, performance and safety.
• Collaborate with Head of Professional Advancement in the setup of Specsavers Clinical Conference
• Utilise clinical and incidence reporting to identify training needs and focus areas for Specsavers store partners and stores.
• Support clinical development projects.
• Collaborate with the Clinical Performance Lead, NE (Northern Europe), and other NE CPC teams on clinical quality, performance, and clinical risk.
• Identify common training needs and support the development of processes and tools in collaboration with the larger NE CPC team and Northern European Support Office (NESO) support roles.
• Participate in NE CPC seminars, training sessions and relevant professional conferences.
• Collaborate with Learning & Development functions on store-facing clinical training sessions, optometrist coaching, clinical learning development and proof-reading of clinical learning materials.
• Be a part of and collaborate with the rest of the local Field Support Team.

In this role, you'll report directly to the Head of Professional Advancement, Oskari Lehvonen. Weekly travels to be expected in the role.

Your new team

As the CPC, you'll work closely with the Head of Professional Advancement for Finland and collaborating closely with talented colleagues in Finland and in the Northern Europe organization. Your focus will be in field support giving clinical support to our stores and Specsavers store partners across the country.

We are always looking for ways to imporve/maintain our clinical quality  in stores where your role as CPC will be crucial. Specsavers Finland was recognised as one of the best work places in the latest Great Place to work survey. Our office is located in Vantaa and here you will collaborate with colleagues' cross function and enjoy social talks and activities. We value the well-being of our employees and work life balance is a priority

On top of that you’ll also:

• Join our team of friendly, talented, and passionate colleagues. Enjoy a competitive salary package with perks such as occupational health services, free eye care vouchers, free glasses, day off on your birthday, company car and more.
• Grow in your role with free access to online learning, monthly one-on-one discussions with your manager, personalised development plans, and increased responsibility.
• We offer a fun work environment with great coffee, laughter, birthday surprises, holiday celebrations, social events, and more.

Your qualifications

We're seeking a professional qualified optometrist for this role with both a clinical and a commercial mindset and an interest in change management.

Therefore, to fulfil this role you should be able to recognise yourself in these requirements:

• Professional qualification as an optometrist.
• Skilled and experienced in the field.
• Ability to influence others through coaching and leading by example.
• Clinical and commercial mindset.
• Support working in a person-centred way.
• Proficient in English and Finnish.

Advantageous, but not mandatory:

• Experience with change management in a current or former position.
• Master's level degree in optometry.  

On a more personal level, we see being structured, proactive and comfortable operating in new situations and risk aware as a clear advantage in this role.

Your development

Within 3 months, you’ll: 

• Be onboarded and introduced to stores and your extended team.
• Gain understanding of Specsavers customer journey and clinical guidelines.
• Support/work on CPC plan.

Within 6-12 months, you:

• Run CPC plan for your selected stores.
• Understand how to improve the clinical level in stores.
• Can be the go-to-person for clinical questions.
• Deliver CPC plan.

Further development:

• We have a strong focus on your personal development plan to make sure that your competencies and skills continue to be best in class
• You can choose a career path within Specsavers you perceive as your personal journey.
• You can grow professionally in an organisation that recognises your skills and personality.

Curious to learn more?

To apply, please fill out the form with the requested information as well as your motivation and you will be considered for the role. If you have question on how to apply or the recruitment process, please reach out to Recruitment Business Partner, Nanna Fyrsterling on email: nanna.fyrsterling@specsavers.com and for role specific questions please reach out to Oskari Lehvonen on oskari.lehvonen@specsavers.com.

Diversity & Inclusion at Specsavers

Specsavers will consider all qualified applicants for employment without regard to race, colour, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected factor.

In line with our commitment to diversity, equity, and inclusion, we integrate these principles into all aspects of our work, from product development to team building.