Trainee Contact Lens Assistant/ Clinic Coordinator - Canterbury, Kent

Are you a caring individual looking to start your career as a Contact Lens Assistant? You’ve come to the right place.  

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Contact Lens Assistant/ Clinic Coordinator, you don’t just have to stop there - we have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers. 

Our store   

The Canterbury Specsavers store, located in the heart of the city centre, is easily accessible by multiple transport options, making it a convenient workplace for local and commuting colleagues. The store sits close to major bus routes ensuring straightforward public transport links. For those travelling by train, both stations are within walking distance. Parking is also readily available nearby, with several city-centre car parks such as Whitefriars Shopping Centre and Watling Street offering paid options within a short walk of the store

Our team   

The Canterbury team is a lively, friendly group of 43 colleagues who bring a wide mix of skills to the store, including experienced optometrists, dispensing opticians, optical assistants, and dedicated retail and audiology team members. Together, they deliver exceptional service in every part of the patient journey—from clinical expertise in the test rooms to knowledgeable dispensing on the shop floor. The team genuinely enjoy working—and socialising—together, organising two major events each year, including a summer celebration and a festive Christmas party. It’s a supportive, sociable environment where new team members feel welcomed and valued from day one.   

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Up to £12.41ph, depending on age
• Full Time - 38 hours, to include working weekends
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for? 

Full training will be provided for all aspects of this role. 

Some of the responsibilities of the role will include: 

• Provide clinical support for contact lens fittings
• Deliver insertion and removal training and educate patients on lens care, hygiene, and safe use
• Maintain accurate and compliant patient records and clinical notes
• Handle patient enquiries by phone, email, and face‑to‑face
• Manage the clinic diary, optimising appointment flow and reducing wait times
• Coordinate patient movement through the clinic to ensure a smooth, positive experience
• Oversee contact lens stock, including ordering, checking deliveries, managing trials, and processing patient orders
• Monitor clinic performance indicators and raise any operational issues when needed

Find out more 

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.  

Got what we’re looking for? This job will close when it's filled, so don't delay, apply today!