Admin Assistant/Receptionist - Ashford

Specsavers. A household name and a Highstreet staple. And you could be part of the team.    

As an Admin Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, booking appointments and diary management. The aim is to provide a top-notch administrative service that will support the store’s success.   

Our store

Specsavers Ashford is a customer-focused opticians providing professional eye-care and hearing services to the local community. The store offers comprehensive eye examinations, sight tests, contact lens consultations and fittings, as well as the dispensing and fitting of glasses and sunglasses. The team also provides hearing tests and hearing-care services, combining clinical expertise with friendly, personalised customer service to help customers find the right products and solutions for their individual needs.

Our team

The Ashford store is supported by a team of dedicated colleagues who bring a great blend of experience, energy, and customer‑focused commitment to their roles. They work closely together to create a positive, supportive, and friendly atmosphere, ensuring customers feel welcomed and well looked after. With strong teamwork and a shared pride in delivering excellent service, the team plays a vital part in making the store an enjoyable place to both work and shop.

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• £8.20 - £12.91 per hour
• Plus competitive team bonus
• Full Time - 40 hours per week with weekend requirements
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?   

If this is something you’re interested in, we do need you to have a few skills to get started as an Admin Assistant. These include:   

Previous experience in an administrative role preferred but not required - retail experience is desireable 
Ability to prioritise tasks and manage competing deadlines
Strong attention to detail and accuracy
Clear and professional written communication (emails, letters, reports)
Confident verbal communication with colleagues and customers
Good telephone manner
Positive, proactive attitude
Strong customer‑service mindset

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!