Trainee Optical Assistant

Trainee Optical Assistant - Allerton

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.  

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.  

Our store 

Based in Hastings, our store has off-site parking available (in the Sainsburys car park).  

Our team 

We have a wonderful team of 7 dedicated people in our store ready and waiting for you to meet.  

What’s on Offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: 

• Full Time (40 hours) and Part Time working hours considered (Both Full and Part Time roles to include weekend working)
• No late nights
• Salary up to £11.64ph
• 28 days annual leave plus your birthday off 
• Discounted hearing and eyecare benefits
• Enhanced sick pay
• Enhanced pay for family leave (Maternity/ Paternity etc)
• Pension contribution
• Specsavers Perks – our discounted benefits scheme

• Annual subscription to the “Headspace” app 

• WeCare – UK confidential employee helpline

Responsibilities:

• Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
• Dispensing of lenses (single vision / bi-focal & varifocal)
• Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
• Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
• Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

What we’re looking for? 

Some of the skills we’re looking for include: 

• Passion for providing excellent customer service 
• Teamworking 
• IT confident 
• Excellent communication and listening 
• Ability to adapt and develop 

Find out more 

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.  

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